1. Data Controller Information
Data Controller: Syssel Foretak Lisitsa
Organization Number: 934 530 411
Address: Kristiangarden 3, Eidsnes, Norway
Contact: ceo@fusionx.agency
Phone: +47 921 32 392
2. Data Collection
We collect the following personal information:
- Social media usernames (no passwords required)
- Contact information (email addresses, phone numbers)
- Payment information (processed securely through third-party providers)
- Order history and service preferences
- Website usage data through cookies and analytics
- IP addresses and browser information
3. Data Usage and Legal Basis
Your personal data is processed for the following purposes:
- Service Delivery: To provide the social media growth services you ordered (Contract Performance)
- Communication: To send order confirmations, support responses, and service updates (Contract Performance)
- Marketing: To measure and optimize our advertising through pixel technology (Legitimate Interest)
- Legal Compliance: To comply with tax and business registration requirements (Legal Obligation)
- Customer Support: To respond to inquiries and resolve issues (Contract Performance)
4. Data Sharing and Third Parties
We may share your data with:
- Payment processors (Stripe, PayPal) for transaction processing
- Analytics providers (Facebook Pixel, Microsoft Clarity) for marketing optimization
- Email service providers for communications
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal data for:
- Order data: 7 years (for accounting and legal purposes)
- Marketing data: Until you opt out or 2 years of inactivity
- Website analytics: 26 months maximum
6. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data (where legally permitted)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
7. Cookies and Tracking
We use cookies for:
- Website functionality and user experience
- Analytics and performance monitoring
- Marketing attribution and optimization
You can control cookie settings through your browser preferences.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. International Transfers
Some of our service providers may be located outside the EEA. We ensure adequate protection through standard contractual clauses or adequacy decisions.
10. Contact Information
For privacy-related questions or to exercise your rights, contact us at:
- Email: ceo@fusionx.agency
- Phone: +47 921 32 392
Last updated: December 2024